Privacy Policy for Navigating CHC Support and Advice

Effective date: 06.01.2026
Last updated: 06.01.2026

Your privacy is very important to us. This Privacy Policy explains how Navigating CHC Support and Advice (“we”, “us”, “our”) collects, uses, shares, and protects information when you visit and use our website: https://www.navigatingchcsupportandadvice.co.uk/ (the “Site”). This policy also explains your rights and choices regarding your personal data.

1. Who We Are

Site owner: Navigating CHC Support and Advice
Website: https://www.navigatingchcsupportandadvice.co.uk/
Contact: support@navigatingchcsupportandadvice.co.uk

We are the data controller for the personal data collected through this website. This means we decide how and why your data is processed. GetTerms

2. Information We Collect

We may collect the following types of information when you interact with our Site:

Personal Information You Provide

  • Your name

  • Email address

  • Phone number

  • Messages you send via contact forms or email

This information is only collected when you voluntarily provide it (for example, when you contact us or sign up for a newsletter).

Automatically Collected Information

We may automatically collect details about your device and how you access and use the Site, such as:

  • IP address

  • Browser type

  • Pages visited

  • Date/time stamps
    This is typically collected via analytics tools like Google Analytics.

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your user experience. A separate Cookie Policy may explain this in more detail.

3. Why We Collect Your Data & Legal Basis

We collect and process personal data for the following purposes:

  • To respond to your enquiries or requests: e.g., when you contact us via the contact form (Legal basis: your consent / legitimate interest).

  • To send newsletters or updates: only with your explicit consent.

  • To operate, maintain, and improve the Site: supporting analytics and technical monitoring (Legal basis: legitimate interest).

  • To comply with legal obligations: such as data protection requirements.

4. How We Use Your Data

We may use your personal information for these purposes:

  • Responding to messages and support requests

  • Sending you information you’ve asked for (e.g., newsletters)

  • Customising or personalising your experience

  • Analysing how the Site is used to improve our services

5. Sharing Data With Third Parties

We may share your information with third parties where necessary, including:

  • Service providers who help operate the Site (e.g., analytics or email services)

  • Legal authorities if required by law

  • Other parties with your consent

We do not sell your personal data to third parties.

6. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or misuse. However, no data transmission over the internet is 100% secure.

7. Data Retention

We keep your information only as long as necessary to fulfil the purposes we collected it for (including legal, accounting, or reporting obligations). After that, your data is securely deleted or anonymised.

8. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to request:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Restriction or objection to processing

  • Portability of your data

  • Withdrawal of consent where relevant

To exercise your rights, contact us using the contact information above.

9. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of other sites — you should review their privacy policies directly.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in the law or how we handle your information. When we make changes, we will update the Last updated date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your data protection rights, please contact:
Email: support@navigatingchcsupportandadvice.co.uk